Question 1

What payment options can I use?

Accepted Answer

We accept credit or debit cards as payment.

Question 2

Are my payments secure?

Accepted Answer

On The Line Tees uses the Wix platform and Wix Payments with 256-bit SSL encryption on its site.

Question 3

When do I receive my order?

Accepted Answer

Orders typically take 1-2 business days to process and shipping typically requires 2-4 business days to reach your location. An email will be sent to you when your order had shipped.

Question 4

Can I track my order during shipping?

Accepted Answer

Once your order has shipped, you will receive an email with a tracking number to track the status of your order.

Question 5

Do you ship outside the United States?

Accepted Answer

Currently we only ship in the United States at this time.

Question 6

When do I receive my refund?

Accepted Answer

Refunds can take up to 3-5 business days to reach your credit card/bank account, depending on the financial institution.

Question 7

Do you offer polos or other products?

Accepted Answer

The On The Line Tees R&D Department is working diligently to bring you new products. New products will be posted our our social media feeds.

Question 8

Can I find On The Line Tees elsewhere?

Accepted Answer

Our products are sold exclusively on our website. We do this for quality control and to ensure that 10% of our profits go to sport official recruiting and retention. If our products are found anywhere else...

On The LIne FAQs